Privacy Policy

Last Updated: 2025.01.271.

Introduction

Lorraine Thornhill company, values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in compliance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), the General Data Protection Regulation (GDPR) for users in the European Union, and other relevant privacy laws. By accessing or using https://lorrainethornhill.com, you consent to the collection, use, and disclosure of your personal information as described in this policy.

2. Information We Collect

We collect personal information that you provide voluntarily, as well as information collected automatically when you interact with our Website.

A. Personal Information You Provide, Name, email address, and contact details when you sign up for newsletters, consultations, or programs.Payment information when you make a purchase. Any personal details shared in forms, emails, or surveys related to our services.

B. Automatically Collected Information

IP address, browser type, and device information. Cookies and tracking technologies to enhance your browsing experience. Analytics data related to site usage and visitor interactions.

3. How We Use Your Information

We use your personal information for the following purposes:

To provide and personalize our services. To process transactions and send order confirmations. To send promotional emails, updates, and newsletters (you can opt out anytime).To analyze trends and improve website functionality. To comply with legal obligations and prevent fraud.

4. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share it with:

Service providers and third-party partners that assist with payment processing, email delivery, and website analytics Legal authorities when required to comply with laws, enforce policies, or protect rights..

5. Cookies & Tracking Technologies

We use cookies and similar technologies to improve your experience. You can control or disable cookies through your browser settings, but doing so may impact site functionality.

6. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of online transmission is 100% secure.

7. Your Rights Under PIPEDA & GDPR

Under PIPEDA and GDPR, you have the right to:

Access, correct, or delete your personal information.Withdraw consent for marketing communications. Request information about how your data is collected and used. Request data portability, meaning you can obtain a copy of your data in a structured format. Object to certain types of data processing, such as direct marketing.Lodge a complaint with a data protection authority if you believe your rights are not being respected.To exercise these rights, contact us at [email protected]

8. Legal Basis for Processing Personal Data (GDPR Compliance)

For individuals in the European Economic Area (EEA), we process your personal data based on one of the following legal grounds:

Consent – When you provide explicit consent for us to collect and process your data.Contractual Obligation – When processing is necessary to fulfill a contract with you.

Legal Obligation – When we need to comply with legal requirements.Legitimate Interests – When processing is necessary for our legitimate business interests, provided it does not override your rights.

9. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before providing personal information.

10. International Data Transfers

If you access our Website outside of Canada, your information may be processed in jurisdictions with different data protection laws. If you are located in the EEA, we ensure that adequate safeguards are in place when transferring data internationally.

11. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the "Last Updated" date.

13. Contact Information

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at: Email: [email protected]

Website: https://go.lorrainethornhill.com.

By using our Website, you acknowledge and agree to this Privacy Policy